Returns

If you are unhappy with your item, you may return it to us within 30 days after the date of delivery. You must also confirm your wish to cancel in writing via email or post within 14 days. The item must be returned in undamaged, unused condition. We reserve the right to refuse returns or to charge you for our reasonable cost if the product is received otherwise than in accordance with these requirements.

All postal costs relating to the return of an item is the responsibility of the customer. We will, in the event of item being damaged on receipt, at our discretion, re-imburse postage costs to the customer at the cheapest rate the return can be made by the customer regardless of the service used by the customer.

If the item is defective, please contact us and we will discuss the defect and action to be taken. We ask you to provide digital photographs of the fault to assist in our assessment of the problem.

NOTE: Colours shown on the website offer an approximation of their actual real-life counterparts, as screen and print settings on different computers cannot accurately reproduce some colour values. Returns because of a colour issue will be at the customer's expense.

If you cancel the contract to purchase prior to dispatch of the goods, we will make reimbursement without undue delay, and not later than 30 days after we have received notification of the cancellation. If you cancel the contract to purchase, after dispatch of the goods, you will be liable for return of the goods at your cost. Once the goods have been received by us, we will make reimbursement without undue delay, and not later than 30 days after we have received the returned goods. Reimbursement will be made by the same means as the original payment.